Welcome to the New Custom Built Window & Door

Last night we re-launched what amounts to the 4th version of Custom Built Window and Door’s website, and we’re confident it’s the best one yet. Looking for a way to showcase more of our products and highlight what we’re expecting to be a more active blog area, we re-designed the entire front page, and added a fresh coat of paint to the rest.

Also, we wanted to provide more information for and a better experience for our visitors, so over the next few weeks, we’ll be adding some instructional and informational videos to ourĀ  YouTube Channel, so keep an eye out for those.

Take a look around. If you notice anything broken, or if there’s a topic you’d like us to do a video on, please drop us a line or leave a comment below. We’d love to hear from you!


  1. Kathy Gordon says:

    Dear Johnny,
    My husband, Bill, is famous because of your tv commercial. Everybody recognizes him as that “Custom Built Guy.” Unfortunately I haven’t seen the ad. Is it on your website? I just want to make sure he doesn’t look too good to the women out there. You might have to give him a wig, big sunglasses or a Zorro mask or something. Thank you.
    Can’t be too careful,

    • Unfortunately you can only see the TV advertisement on ABC6. But don’t worry, if he happens to get on some of the future videos we do, I’ll make sure he’s covered up appropriately ;)

  2. Great information blog about home improvement and custom doors. Keep up the good work and look forward to reading more on your blog site!

  3. Roger Green says:

    We have eight Polar Guard Double Hung windows and we are inquiring about screens that measure 27×24 to fit them, with the snap springs to hold them in from the outside.
    These were installed in 1992,
    If you can help we would appreciate it.
    Thanks Roger.

  4. Alan Furey says:

    Do you have a catalog highlighting your products and services? Thank you

    A.J. Furey Contracting

  5. Hello, We had several Polar Guard double hungs installed, back in the early 90s. We’ve never taken the screens out. Now we would like to put a window ac unit in one, but are not sure how to remove the screen. Don’t want to bust it or anything. And then how to put it back in again?

    We don’t really have any owners manual type stuff. Just saved one of the stickers that were on the glass All I remember is the installer telling me that taking the screens out was not advised as they were really hard to put back in. Please let me know as the weather keeps getting hotter here and we would like a unit in the bedroom. It’s an old oven of a farmhouse.


    • Hi Holly,

      The screen is held in with what are known as banana springs. In order to remove the screen, you want to pull the screen to one side, which will compress the springs and allow you to remove the screen from the opening. Typically the springs are put on the left side, so grab the right side of the screen (you should be able to fit your fingers into a slot in the screen’s frame) and pull towards the left. If you don’t immediately feel the screen move, then try grabbing the other side. Once you’ve compressed the screen, you should be able to push it out while retaining your grip on the screen.

      Let us know if you run into any other issues.


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