Please pass on our thanks to everyone involved at Custom Built for the windows and doors you recently manufactured and installed at our house.
The design, manufacture and installation are absolutely first rate — I can’t imagine how they could be improved upon. Our phone and in-person communication was professional and right on target.
What else can I say? Doing business with your company was a treat and the products are the best I’ve seen.
As the wind howls around our house this evening, I am prompted to write to you regarding our 16 new Polar Guard windows. Although we miss the music made by our old windows and combination screen/storm windows as they rattled and shook, the new quiet is really much appreciated.
We are very pleased with the whole experience dealing with your company. The windows were installed on time and at the price agreed to. My wife, who was originally a little reluctant to make the upgrade, is now completely convinced that we made a smart decision.
A special thanks to Tony Andrews, our installer, who in spite of some problems with his truck, came through. He is a very competent and polite mechanic.
My wife and I want to thank each and every employee at Custom Built for the excellent craftsmanship that went into the manufacturing and installation of the windows in our home.
From our first contact with Joe Mercurio to Gerry and Roland Jacques who did the actual installation, we have nothing but the highest praise.
Gerry and Roland really deserve a good part of the credit because we were able to observe first hand their workmanship, and to say the least they are true professionals.
To those who took part in the actual manufacture of the windows, in comparison to others we looked at, all we can say is that is why we chose Custom Built.
Paul and Jan Godbout
Wow! What a fantastic job you did on the windows. The two men that installed were very considerate of my home (boy, do they know fussy women) and cleanup as we