About Us

Who Are We?

Since our family began Custom Built Window and Door Systems in 1961, our focus has been to manufacture and provide high quality products for homeowners across Rhode Island and Southern New England. Replacing windows, doors, screens and porch enclosures in your home requires knowledgeable planning and installation. Our job is to help you through every step of that process.

When it comes to your home, you want it done right. While many companies may advertise their low costs, it often means a sacrifice in their quality of work and products. At Custom Built, we cut out the middleman offering greater accountability and more value direct from our factory to your home, improving your home aesthetics, energy efficiency and overall comfort.

Our Values

Does it matter what a company believes in? We think it does. Every action we undertake as representatives of this company should reflect those values.

Honest
Operating with honesty contributes to a positive mindset and makes for the best relationships because it leads to trust and faith. To be truly successful in business and in life we must be honest and open with ourselves, our customers, vendors, and employees.

Organized
Being organized means having a sense of control over day to day circumstances and events. Good organization allows us to effectively use our time, and provides clarity around our mission, purpose and plan to achieve our goals.

Wise
Knowledge, experience and good judgment are the marks of a wise person. We will think critically and employ empathy to come to sensible decisions that further our goals. We will never stop learning.

Trusting
We will be people and a company that stands for integrity in the market. Trust is the belief and confidence in the integrity, reliability and fairness of a person or organization.